Terms & Conditions

Creative Conditions

• I reserve the creative control over arrangements and the right to pick which flowers are used and how the composition will be arranged

  • I would still love to hear requests if you have favourite flowers or leaves

• Please be aware that when you see your final order, your flowers may not be the exact colour that they were when you had them fresh. Sometimes Roses can turn purple and yellowing can occur. This can be from sugars fermenting in the petals or oxygen aging the petals over time. Please keep in mind that you can keep the arrangement forever and you will not have to worry about mould, but that aging is a natural part of having a pressed flower frame.

  • There are some flowers I can’t work with.

    • Any kind of lily is a flower I can’t put into resin, but I can press it.

    • Anemones are incredibly delicate and almost never retain their colour in resin, and almost always fall apart. If they are cooperative and are something that I am able to work with - this is a miraculous fluke - but just be aware of how challenging they are to work with.

    • Succulents are not feasible

    • Tropical flowers such as birds of paradise are too fickle to be able to guarantee a good result

• Please understand that there is an organic nature to this art, so each frame will not be exactly the same in composition and details. There may be slight, unique variances between items in a set.

• Bouquet & Frame Products are not intended for resale and are not to be altered after purchase. If you want to make adjustments after purchase, please make a special request.

• Bouquet & Frame Products, copywriting, and design are not to be replicated or imitated. Come up with your own ideas.

Payment
Process Conditions

• All payment must be made through this website. E-transfer or cash is not accepted.

• No will be made until the piece has been paid for - so if a client drops their flowers off before they pay - I will make sure the flowers are in silica gel so they don’t die, but I won’t start working on their work of art at all until payment is resolved.

• In paying for this service, you are agreeing to the terms and stipulations listed in this contract and website.

Returns, Repairs,
or Exchanges

• If a client is not satisfied with their order, please allow Bouquet & Frame the chance to make an update or alteration to your piece to fix any issues. We want you to be happy.

• Clients have 60 calendar days (from the date of shipping or pick up from studio) to ask for a refund or exchange. After that point, Bouquet & Frame is unable to help.

• If a client wants to pursue requesting a refund, they must return the goods to the Everafter Studio in exchange for their funds back. Clients may not keep Everafter goods and also have a refund.

• If a client wants a design update or a modification, Bouquet & Frame is happy to help at any point.

• If a client accidentally breaks an item (ie. drops a frame) Bouquet & Frame is happy to help repair or modify the pieces to help. Just reach out ASAP.

• If a client has breached the care and keeping policies (ie. put the item in a sauna, or set on fire) Bouquet & Frame cannot help.

Bullying,
Harassment,
& Hate Speech

• We will not be harassed or intimidated or bullied.

• Any use of racial slurs, swearing at us, name-calling, or intimidation is unacceptable. We don’t care if you were stressed, tired, or ‘just blowing off steam’.

• Bouquet & Frame reserves the right to end any conversation or order if there is bullying, name-calling, berating, or harassment.

  • Should this occur, we will refund you your payment and give you the option to pick up your flowers in whatever state they are in, or we can dispose of your flowers.

Misc

• Bouquet & Frame Products are not for resale

• Bouquet & Frame Products are not intended to up modified or changed after delivery. If a client modifies or updates a product in any way, they agree that Bouquet & Frame has no responsibility to refund or update products in the future or offer any refund if there is an issue.

• Bouquet & Frame is not responsible for changes or updates if they are not provided with accurate information in the checkout forms.

• You may not use our products for any illegal or unauthorized purpose nor may you, in the use of the Service, violate any laws in your jurisdiction (including but not limited to copyright laws).

• We reserve the right to refuse service to anyone for any reason at any time

• We are not responsible if the information made available on this site is not accurate, complete or current. The material on this site is provided for general information only and should not be relied upon or used as the sole basis for making decisions without consulting primary, more accurate, more complete or more timely sources of information. Any reliance on the material on this site is at your own risk.

• Should any information on this site be inaccurate, the rest of the information on the site still stands and is not to be disregarded.

• Prices for our products are subject to change without notice.

• We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice at any time.

• Occasionally there may be information on our site or in the Service that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers and availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information in the Service or on any related website is inaccurate at any time without prior notice (including after you have submitted your order).

• We undertake no obligation to update, amend or clarify information in the Service or on any related website, including without limitation, pricing information, except as required by law. No specified update or refresh date applied in the Service or on any related website should be taken to indicate that all information in the Service or on any related website has been modified or updated.